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See the evolving world of technology through our eyes. Here we try to educate, provoke thought and invite your comments.

Careless communication costs business: how to improve customer & client communication

Having spent a number of years working with Asda Walmart, I understand the value of being ‘Happy to Help’. How you deal with your customers or clients can have a very positive impact on your business = growth; or, a very negative impact = churn. Retailer...

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