Build real telephony capability into Zendesk

Written by Michael Smith on the 8th of January, 2015

Whether you are a small or large business, you can build a flexible solution with the ability take, make, transfer and record calls at a fraction of the cost of a phone system to fit the needs of your customers.

See your customer data with every Inbound Call so you can greet by name, click on customer details to make Outbound Calls or send Direct SMS. You can even record and store customer calls alongside ticket history.

As ‘seeing is believing’, we would like to offer you an exclusive 1:1 demonstration of this application in action.

If you fancy an initial discovery call to discuss in more depth, drop us a note.

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